pkko Support is open on weekends

Dhaka users get answers at night too; pkko Support, pkko Contact, and pkko Help in one place reduce hassle

Join Call pkko help desk

Weekend pkko Support schedule

If there is a problem on Friday evening, check this time first; many in Dhaka, Chittagong and Sylhet message after 10

Friday 10am to 10pm
Saturday 9am to 11pm
Sunday 9am to 11pm
Urgent message You will be seen within 15 minutes

Evening crowds get a bit busier, but simple questions get quick answers

Why is pkko Contact fast

4.2/5 average rating

53,075 reviews

2.0M+ active users

99.6% uptime

Since 2014 pkko has been operating, now in 21 countries, so though the question language differs, the support style feels familiar

Three pkko Help channels

If you land on the wrong page, no worries; pkko Help, pkko Contact, and pkko App have guidance

Live message

For small issues, this is most helpful; if stuck opening or logging in, send a message

Help Center

Here is a step-by-step guide on bKash, Nagad and Rocket with simple language

Email support

For bigger issues, write details; a screenshot helps the team quickly see where you're stuck

What to do outside office hours

If you need late-night help, check Help Center first; pkko Login, account settings, and error solutions are there

Many Dhaka users read the FAQ after 1 AM; that's the fastest way, especially when net is slow

  • Keep a screenshot
  • Write your phone model
  • Which one: bKash, Nagad or Rocket?
  • Include time and issue in the message

If needed, return to the app

If you want to restart after reading help, open the pkko App; a new account makes next contact easier

Join now

You will get pkko Support, pkko Contact, and pkko Help together, so you won't repeat the same question

Log in Registration